Personal Data and Its Collection
Personal Data, means and includes, any data relating to identified or identifiable living person (‘data subject’ here in referred as you/your’) including but not limited to, name, telephone number, email ID, any personal details that may have been voluntarily provided by the customer, whether to Unique Identification Authority of India (UIDAI), Credit Information Bureau of India Limited (CIBIL) or any other agency including any other Credit Information Companies (CIC).
We collect data about you or your usage to provide better services to all of our users. We collect data in the following ways :
We may process your data because:
We restrict access to your Personal Data to employees who we believe reasonably need to know that data in order to fulfil their jobs to provide, operate, develop, or improve our products or services. Indiabulls does not rent, sell, or share Personal Data about you with other people or non-affiliated companies except : a) to provide products or services you've requested, b) when we have your permission, c) or under the following circumstances:
Our Services may link to third-party websites/applications and services that are outside our control. Further, Indiabulls, its group companies, its affiliates, and their directors and employees (“Indiabulls Group”) accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential, punitive, or exemplary loss, damage or expenses) from your use of any application or any site or inability to use by any party, howsoever arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy with any online application, its Contents (material, information, data, money market movements, news items, etc.) or associated services, or due to unavailability of any application or any part thereof or any Contents or associated services even if Indiabulls Group are advised of the possibility of such damages, losses or expenses.
To use the Site/Application you agree that you must be the minimum age (described in this paragraph below) or older. The minimum age for these purposes shall be 16, however if local laws require that you must be older in order for Indiabulls to lawfully provide the services in the Site/Application to you then that older age shall apply as the applicable minimum age. In all jurisdictions outside the European Union, if you are under the age of 18 or the age of majority in your jurisdiction, you must use Indiabulls under the supervision of your parent, legal guardian or responsible adult.
Your Personal Data processed by Indiabulls are kept in a form which permits your identification for no longer than is necessary for the purposes for which the Personal Data are processed in line with legal, regulatory, contractual or statutory obligations as applicable. At the expiry of such periods, your Personal Data will be deleted or archived to comply with legal/contractual retention obligations or in accordance with applicable statutory limitation periods
We also provide you with the ability to control your Personal Data in accordance with European Union’s General Data Protection Regulation, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of your data. You have the ability to update your profile and related Personal Data at any time. Also, you may review, update, correct, delete or object your Personal Data collected through the website/applications or service by e-mailing us at privacy-GRP@indiabulls.com If you have privacy concerns regarding access to or the correction of your Personal Data, please contact us at the contact information mentioned within the section called “Data Privacy Issues and Whom to Contact” of this policy. In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data that you have provided to us. While the majority of questions and issues related to access or requests can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within 30 days.
Indiabulls operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. Indiabulls monitors and records comments and posts made on these channels about Indiabulls in order to improve its products and services.
Please note that you must not communicate to Indiabulls through such social media sites the following information :
Indiabulls is not responsible for any information posted on those sites other than the information posted by its employees on its behalf.
Indiabulls is only responsible for its own use of the Personal Data received through such sites
Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” the use of their Personal Data and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their Personal Data. At times, express written consent from you may be required based on the data processing activity. Whenever required, we take consent from you prior to :
If we possess your contact information, we may want to keep you posted about our products, services and events, through email. Should you prefer not to keep up to date with INDIABULLS news and latest information on services and receive such marketing materials, please send an email to unsubscribe-GRP@indiabulls.com However, such withholding of data or withdrawal of consent may result in us not being able to provide services and facilities and we reserve its right to take appropriate action with respect to any obligations or in relation to any contract under which such Personal Data was sought. We will update your preferences as soon as reasonably practical. However, do note, if you opt out of our emailing list, as described here, we may not be able to remove your Personal Data from all databases of Indiabulls or other 3rd parties. For that, you would need to raise a request to erase your data as mentioned in the above section (control over your information).
Indiabulls shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. Indiabulls does not store any Credit\ Debit card details. Any other personal and sensitive Personal Data shared by you which is not asked by Indiabulls during registration, either mandatorily or optionally; accounts to wilful and intentional furnishing; and Indiabulls will not be liable for breach of such information.
Please note that Indiabulls retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on or via this web site (including all texts, graphics and logos).